We ship to most countries, excluding those listed in the OFAC sanctioned countries list.
Orders are usually processed within 2-3 business days, starting from the following day after the order was placed. If for some reason processing times are longer than usual, we will notify you via email. Please note, we ship Monday through Friday 9-5 EST. This excludes weekends and major holidays.
You will automatically know when your Order has been placed. You will receive a confirmation Email showing your Order total and order number. If you do not receive this email, the Order DID NOT come through to us. Please resend or contact us at: firstname.lastname@example.org
Continental USA shipping
For the standard shipping option, we use USPS Priority Mail (with tracking number) which can take approximately 3-10 business days to arrive from the ship date.
For expedited or other shipping options please contact us at: email@example.com
Outside continental USA and International Shipping
We use a tracked shipping service. International shipping does vary in time depending on exact location. Please note, this does not include any delays experienced at customs. Express shipping times will vary.
International shipping costs will be quoted according to shipping destination and size of the order. We will contact you letting you know these costs and carrier for you to approve and pay by payment button.
DBA Originals is not responsible for customs, taxes, duties and tariffs. These charges are set by your country – we are not able to influence or control the rate at which you are charged. We suggest you contact your country’s customs office if you are concerned about the charges that may occur. Again, DBA Originals does not set these rates, nor do we have control over them.
Gold Facilitator CANNOT be shipped by AIR.
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